Reviews

Jodi Crouch about her husband Aaron;

When Jodi Crouch reflects on her husband Aaron, she sees a man who devoted 32 years of his life to helping others. Aaron was a 911 dispatcher—a “big teddy bear” who calmly guided people through their darkest moments, often life-and-death situations. But over time, the job took a toll on him. After countless calls that left lasting scars, one incident—a baby’s life slipping away despite his CPR instructions—marked him deeply. Eventually, Aaron needed help himself, but asking for it didn’t come naturally. He had always been the one helping others. And now, after 32 years of service, he needed help.
Jodi encouraged Aaron to reach out to Palace Law after they heard about the firm through a friend. She knew he needed someone who truly understood what it was like to be a public servant and to carry the weight of those hard days. After 32 years of service, they expected support, but instead, Aaron and Jodi found themselves up against an intimidating system. Each letter from L&I brought a new wave of fear and uncertainty. Sometimes even what could be considered downright bullying.
Jordan, their attorney from Palace Law, was, as Jodi describes, “a godsend.” With his calm, compassionate approach, he gave Aaron the validation he deserved. For Jodi, Palace Law was different. She remembers how, when Aaron passed away, Jordan was immediately silent on the phone, giving her a moment to share her grief. “It wasn’t just a job to him,” she recalls. “He told me, ‘Don’t worry, I’ll take care of everything,’ and that was what I needed to hear.” Jordan’s words allowed her to grieve without the added burden of battling through a bureaucratic system that seemed to have forgotten Aaron’s service.
When Jodi tells people about her experience with Palace Law, she describes them with one word: real. “They showed us true compassion,” she says. “They treated us like friends and told us what we needed to hear, even if it was tough.” In her view, Palace Law was more than a law firm—they were a community. For Jodi, their support felt genuine, a bridge of empathy and resilience that she wants everyone going through a similar struggle to find.
In honoring Aaron’s memory, Jodi shares their story to encourage others: “Stick up for yourself and find someone who will stand beside you. If it’s happening to you, it’s happening to someone else too.”

Thank you Patrick of Palace Law

My Husband Mel was injured on the job back in January 2012 ti is now 2024. He hurt his knee real badly at work and kept working all day to get the people to dialysis. That day when a huge snow storm closed everything down. The L&I people wanted to give Mel a few thousand dollars and call it done. In came the big guns or Marshall Dillon from Gun Smoke to fight off the bad guys L&l. PALACE LAW!

For almost 13 years Palace Law fought for Mel to get what he deserved from L&I.

We went through a number of Lawyers as they moved on but one person that stayed with us through the whole thing was Emily. She is the best! As we closed out our file with her and Patrick today I started to cry as I felt like I was losing a very close personal friend. That is how everyone at Palace law made myself and Mel feel.

Palace Law went to many court trials for Mel. The lawyer on the other side would try and intimidate myself and Mel on the stand. Palace Lawyers was there to step in and help stop the intimidation.

Through the years Mel was threaten by Doctors for L&I that L&l made Mel go to. Every time those L&IDoctors tried to say nothing was wrong with Mel, and send him back to work! Palace Law (Marshall Dillion) was right there to tell them to back off side winders. Palace Law got other Doctors to test Mel and said Mel was disabled from the injury on his leg. These Doctors had nothing to do with Palace Law or L&l.

L&I took secret picture of Mel during his normal daily routines, they kept trying to say Mel was ok. Palace Law would step in and let them know the picture they took had nothing to do with his knee. Palace Law set those ornery galoots (L&l) running for cover.

Some times Mel thought of throwing in the towel because of all the abuse L&I was giving him. Palace Law was right there to say no, they would explain what the next step was going to be. After listening to Palace Law Mel would once again decided to fight for his rights.

When at the L&I Doctors they would try and turn everything Mel said around and trick him. Iwould step in and stop them as Mel is very hard of hearing, they knew that and was trying to use ti for their advantage.

Once again Palace Law stepped in and sent the Robber Doctors on their way with a big kick to their bottoms. Mel and Ihave no idea what we would have done without Palace Law these 13 years. Palace Law kept Mel's every two week pay checks coming in all those years.

If you ever need a Lawyer, Palace Law is the place to go to or call. They wil treat you like a family member and help you till the very end of the trial and tribulations you will have to go through.

Palace Law (Marshall Dillion) will stand up against any big gun slinger and take wil them down. And they win for YOU! 

- Mel & Sheila Nottle

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    “Thanks Jordan for helping me when I had lost hope.”

    Just when you feel like giving up and do not where to turn for legal advice. Call them, they are experienced, knowledgeable, caring and responsive.

    - Former Client
    “Definitely recommend if you are injured at work and don't know what steps to take.”

    They have been entirely helpful since they accepted my case. Thorough and informative every step of the way. When I had an IME and no gas in my car they arranged for a ride to and from. After fighting tooth and nail myself with little to no results Palace Law stepped in and immediately Sedgwick stopped dragging me through the mud. 

    - Jacob H.
    “Without their help I definitely would’ve been lost.”

    Aria has been working with me and she is very thorough. I don’t get good sleep at night because of my injury but knowing that Palace Law is on the job gives me peace of mind specially, when they have employees like Aria thanks for letting me give my feedback and putting me in a position to give feedback.

    - Kelly Y.
    “I highly recommend Palace Law to anyone seeking expert guidance and support for injury cases.”

    Exceptional legal representation! My experience with Kim was outstanding. She was incredibly knowledgeable, professional, and dedicated to ensuring I received the outcome I deserved. Kim’s communication throughout the process was clear and timely, providing me with peace of mind during a challenging time.

    - Chad F.
    “Palace Law and Sandra has been a true blessing during the hardest time of my life.”

    I’ve spent the last 7 years working with them and it hasn’t been a easy ride but they work very hard to get the best outcome for there clients. Sandra has done an outstanding job keeping me informed of the process and keeping me feel safe and secure with my future. I couldn’t of asked for a better person and team to help me during this stressful time and working hard to get me what I deserved.

    - John A.
    “Not only did they win my case, but they did it with professionalism and kindness.”

    I highly recommend Palace Law for your work place injury. I would definitely use them again but hopefully I won’t have to.

    - Sharon R.
    “Palace Law took my case when no other law firm would, and got me an amazing settlement, they are very thorough.”

    They are an amazing team and made my case an easy process to cope with. They stayed in great communication with me every step of the way and fought to maximize my profit. Palace Law is hands down THE BEST law firm I’ve dealt with. Attorney John H and assistant Hailey make an amazing team.

    - Former Client
    “She and the rest of the team at Palace law made what could've been a stressful endeavor extremely smooth.”

    Hailey was super helpful and communication was always prompt and professional. Thank you for all your hard work Hailey and the rest of the team at Palace law.

    - Jay R.
    “Five stars without a doubt!”

    I had an outstanding experience working with Ciana on a personal injury matter. Without her expertise, I would have never realized that I even had a case. Ciana’s attention to detail and deep understanding of personal injury law were invaluable. She guided me through every step with professionalism and care, ensuring I understood the process and felt supported. Thanks to her diligence and expertise, what could have been overlooked became a well-handled case. I highly recommend Ciana to anyone needing a knowledgeable and dedicated legal professional.

    - Natalie S.
    “This company has gotten me through some of the hardest times of my life.”

    I have worked with PALACE law for the last five years. On several occasions, my lawyer without her knowledge, has talk me off the edge when I was ready to give up. This company not only did they have my best interest, but also my well-being. I can not say enough positive things about my lawyer, Stefanie Carlton, she is always going above and beyond!

    - Natalie W.
    “Palace Law has the most professional, knowledgeable, courteous, understanding staff EVER!!”
    If you're in need of an attorney, please call here first. You'll be glad you did.
    - Aislyn R.
    “They just don't talk, they back up what they say they are going to do.”
    I will recommend Palace Law Group to anyone. They care about their clients and also their family. Fully committed. Also they listen to their clients. They are professional. If you need an attorney contact Palace Law. They are outstanding fighters . Don't take the law in your own hands let the Palace Law Group put the law to work for you. Edward Spencer
    - Edward S.
    “First time I felt like someone cared.”

    Took my L&I case and immediately went to work. Got my denial appealed and I expect to get this case resolved soon. Stef is great and keeps me informed every step of the way. I’ve worked 48 years without any claims. I file ONE and L&I immediately denies me. L&I suks, thank God for Palace Law!

    - Mike N.
    “I hope to never get injured on the job again, but if I do, I would be contacting Palace Law again.”

    It was so much easier allowing Palace Law to represent with my claim. Great communicators. All questions answered. Easy to get in contact. The team will take great care of them. 

    - Former Client
    “The team here has done everything in their power to actually help me out.”

    Totally a 5 star Law Firm. They actually care about "the RIGHT thing to do" and everyone has done and said nothing short of that. I have, would, and will, recommend them to anyone that has had a workplace injury and needs help navigating their way through the L&I process because L&I says they're there for you, but they really aren't. Palace Law really is and win or lose, they really do the footwork necessary to get you what's due. Thanks again for all your continuing help!!

    - Ed G.

Justice for the injured in every community

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4009 Bridgeport Way W
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University Place, WA 98466
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